Digital Gift Card FAQ
DIGITAL GIFT CARD FREQUENTLY ASKED QUESTION (FAQ)
Gift Card FAQ
I did not receive or not remember the unique code. How to access the gift card?
You can click ‘Resend Gift Card’ from your order confirmation email. This link will only work if the order has been fulfilled.
Can I use this gift card with other discount codes?
You can use both gift card and discount code at the same time during check out. Gift card is a form of payment.
Where can I use the gift card?
The gift card can be used to make full or part payment at any IJMAL store and online
purchase. Enter the unique code at the checkout page to redeem your gift card.
Can I use this gift card more than once?
Yes, provided there is a balance remaining on the card. No change will be given but any unused balance will remain on the gift card and may be applied for future purchases.
Can a gift card be used to buy a gift card?
No, you cannot use a gift card to buy another gift card.
Can I apply a refund to a purchase using a gift card?
Yes, the refund will be processed to your store credit account within 14-30 business days and the
gift card will be automatically disabled.
Will points be rewarded for purchases made via the gift card?
Yes, you are entitled to receive the point for any purchases made with the gift card.
Does my gift card have an expiration date?
Yes, the gift card is valid for 2 years from the date of purchase.
Are there fees and service charges associated?
No, the gift card does not carry any maintenance fees or service charges.
I require more informations on this product. How can I get further explanation?
If you need further assistance with any aspect of your purchase or use of your gift card, please contact our Customer Happiness Service. Kindly refer to your order number, or be ready to provide your email address.